IMG 8274Johnna Popplewell (left) and Rhonda Wilkerson (right) celebrate their retirement. 

We recently celebrated the careers of two long-term DUO Broadband employees. We wish Johnna Popplewell and Rhonda Wilkerson all the best in their retirement! Thank you Johnna for 28 years of service. And thank you Rhonda for 27 years! Here are some photos from the celebration:

news image techminute router…and are they all the same?

A router is what allows the Internet cable connected to your home communicate with your Internet devices, like your computer, or security cameras, or smart appliances. 

Today, most routers are wireless, broadcasting a WiFi signal a short distance inside —or outside— your home or business. This allows phones, smart TVs, and other devices to access the Internet at very high speed.

Beyond that, a router provides a level of security to your home or business network.

Lower quality routers can be a bottleneck for really fast Internet, as a network can only be as good as its weakest link.

To assure the absolute best connectivity with your Internet, DUO Broadband carries the Calix GigaSpire BLAST router and matching extenders to send your signal even further.  

Want to add a GigaSpire BLAST router or sign up for DUO Broadband Internet? Just complete our service request form today!

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One of the most appealing features of the Command IQ app is the ability to set up controls. Don’t want the kids playing x-box late at night or concerned about access to certain websites? The Command IQ app makes it easy to set your own parameters for different devices on your network!

Don't have the app? Download it from Google Play or the Apple App Store. The app is designed to function with the GigaSpire router available from DUO Broadband to make the most of your high speed Internet. 

Here's how to set up your own customized controls:

The Basic Parental Control option in the Main Menu provides the ability to set profiles and assign devices to allow basic control. This feature requires you to create a parental control profile:

1. Select the “+” symbol to create a new profile

2. Enter the name for the profile in the box and select the devices you would like to add to this profile

3. Select “Submit” (at the bottom of the screen)

The parental control profile will enable you to:

• Use the pencil icon to edit the profile and add a picture if desired

• Select the Pause “II” icon to disable all devices connected to this profile

• To bring devices back online select the Play icon

• Select Add Device to add more devices to this profile

• Select Remove Device to remove devices from this profile 

Want to add a GigaSpire BLAST router or sign up for DUO Broadband Internet? Just complete our service request form today!

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Take the mystery out of managing your WiFi!

CommandIQ is an App that allows you to manage your home or business Wi-Fi network from your mobile phone. When you have a GigaSpire BLAST Router from DUO, you can use this powerful and intuitive tool to get the most out of your WiFi and gain insight into your home or business network.

CommandIQ is easy to use, and lets you set parental controls and guest WiFi networks for visitors. You can associate your various devices in the network to members of your household, and the app provides you with basic policy management tools.

It’s easy to install the router yourself and download the app to take charge of your home network! 

Don’t have a GigaSpire BLAST Router? Request one today. Don’t have DUO Broadband Internet? Sign up today; we have special deals for new Internet customers.

You can download the app from the Google Play Store or the Apple App Store.

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So what exactly is streaming? …and why stream?

Streaming is watching TV through the Internet — a growing trend that could very well be the future of all TV.

The advantage of streaming is you can pause, save, resume, and skip when viewing. You can even binge watch an entire TV series at one sitting. You have almost unlimited options from TV shows, Movies, Music, and more — at any time.

Most streaming is provided through subscriptions with companies like Netflix, Disney, ESPN, and others. They offer ever increasing selections, and some allow you to “rent” the newest movie releases.

To stream you need fast, reliable Internet service and either a newer “smart” TV or an external device like a Roku Box, or Apple TV device. Most gaming platforms, like Microsoft’s X-box provide streaming capabilities.

This tech minute brought to you by DUO Broadband - the high-speed fiber Internet experts.

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Are you a gamer? Or, maybe your kids are...

If the last video game you played was PacMan, or if you’ve never played video games at all, it might be hard to appreciate the appeal and requirements of today’s online gaming.

Arcades are practically gone. Development of the Internet transformed everything. It allowed people to compete with other people either far away, or across the street. 

But it was the development of broadband networks that really changed gaming. It allowed game developers to build elaborate, immersive 3d virtual worlds to explore and compete in. Games like Fortnite, Madden NFL, and Minecraft are beautiful to look at, experience, and play!

Modern video games require powerful processors in computers and game consoles. More importantly, they also require very fast Internet. AND, if your gaming device is connected through WiFi, the WiFi needs to be fast as well.

DUO Broadband is the high-speed fiber Internet experts, offering the next generation GigaSpire BLAST router and mesh extender to make the most of your broadband speed! 




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